Frequently Asked Questions
Everything you need to know about your Thin Lizzy beauty journey.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while Express Post usually arrives within 1-3 business days depending on your location.
What is your return policy if I choose the wrong shade?
We offer a 30-day Money Back Guarantee. If your foundation shade isn't a perfect match, you can return it for an exchange or a full refund, even if it has been opened.
Are Thin Lizzy products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Zip Pay.
Are your mineral products suitable for sensitive skin?
Absolutely. Our mineral range is formulated with high-quality, natural ingredients designed to be gentle on sensitive skin while providing excellent coverage.